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客户服务基础架构解决方案可为企业提供从事电子商务，旨在管理在线客户通信，包括电子邮件和web上的相互作用的复杂性与高容量。

Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.

内容提要：eGain is #1 digital customer engagement software with complete suite for a multichannel world with apps like live chat software, email, knowledge software...

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